We ordered our SoFort in the summer for our children for Christmas 2022. Somehow, there was a challenge when ordering and they caught it RIGHT away and had everything fixed up within a couple emails! We were blown away by their genuine and prompt communication and our minds were put at ease that it would come well before Christmas. Our SoFort just arrived and we were amazed by the packaging! Everything was so nicely packed and once unfolded, it popped right into position! It is going to be so hard to wait from now till Christmas to give this beautiful gift!…we just know they will love it! Now people can have a place to sit while they build with their SoFort instead of swiping our couch cushions when we have guests, haha! The quality of the fabric is fantastic and we love the Cucumber colour we chose! We can see how the full size zippers could be used to easily take the covers on and off if ever there are spills. Thank you again so much, SoFort, you are amazing!